Predictable IT Operations for
Regulated Industries
Credits-based pricing with pay-as-you-go flexibility. One predictable base price — no per-ticket surprises.
Essentials
Save 20% annuallybilled annually (or $875/mo monthly)
Automated Onboarding + Daily Sync
- Multi-site locations — under 100 users
- Credits included + pay-as-you-go
- AI-powered ticket triage, routing & resolution
- Governed execution — policy-enforced automation
- Device inventory & health monitoring
- Daily directory sync, vendor tracking & reports
- GRC — governance, risk & compliance
- Slack, Teams & email integrations
- Knowledge base — scoped by role & permissions
- Guides & ready-to-use workflow templates
- Automated onboarding procedures
- HIPAA BAA available*
*BAA available as add-on. All core integrations included.
Pro
Save 20% annuallybilled annually (or $3,750/mo monthly)
Real-time Sync + Offboarding Assurance
- Everything in Essentials, plus:
- 100+ users — multi-site, multi-region
- Credits included + pay-as-you-go
- Remote hands-on support from our team
- Priority SLA available*
- One fix, every site — automatic rollout
- AI proactive analytics & alerting
- Change management & predictive forecasting
- Instant access revocation
- Real-time directory sync
- Offboarding assurance — secure, compliant employee exits
- Backup & disaster recovery
*Priority SLA is an additional cost add-on
Enterprise
Tailored to your organization
- Everything in Pro, plus:
- Unlimited users — scale without limits
- Credits included + pay-as-you-go
- Dynamic workforce — seasonal, contract & distributed teams
- Custom connectors & API integrations
- Single sign-on (SSO)
- SIEM & infrastructure intake analysis
- Multi-org administration & policy control
- Self-hosted deployment option
- Phishing simulation & security awareness training
- Migration assistance
- AI readiness workshops — help your team understand and adopt AI confidently
- HR Analytics — workforce insights, turnover trends & staffing intelligence
*Unlimited users subject to fair use policy.
*Credits are pooled across your entire team. Additional usage billed pay-as-you-go.
Optional Add-ons
Healthcare Compliance Pack
+$199/mo
HIPAA-specific workflows, BAA management, compliance attestation tracking, and healthcare audit templates.
24/7 Priority Support
+$299/mo
Around-the-clock human expert support with guaranteed response times and dedicated escalation paths.
Dedicated Success Manager
+$499/mo
Your named point of contact for onboarding, quarterly reviews, optimization, and strategic IT planning.
Feature Comparison
See what's included in each plan at a glance.
| Feature | Essentials | Pro | Enterprise |
|---|---|---|---|
| Onboarding | Included | Included | Included |
| Directory Sync | Daily sync | Real-time sync | Real-time sync |
| Offboarding | Not included | Included | Included |
| HR Analytics | Not included | Not included | Included |
| AI Credits | Included + pay-as-you-go | Included + pay-as-you-go | Included + pay-as-you-go |
| Remote Hands-on Support | Not included | Included | Included |
| SSO & SIEM Integration | Not included | Not included | Included |
Cost Comparison
See how TechManager AI compares to traditional IT management approaches.
| Team Size | TechManager AI | Traditional MSP | Internal IT |
|---|---|---|---|
| Under 100 users | $699/mo | $5,000–8,000/mo | $8,000/mo |
| 100+ users | $2,999/mo | $10,000–15,000/mo | $14,000/mo |
| 200+ users | Custom | $25,000–40,000/mo | $30,000/mo |
| Input channels | Slack, Teams, email, portal, RMM alerts, HR events, device telemetry | Email + phone | Email + walk-ups |
| Time to first response | < 30 seconds | 15–60 minutes | Variable |
| Audit completeness | Full pipeline trace: input to resolution | Ticket log (maybe) | Depends on discipline |
Input channels
Time to first response
Audit completeness
*TechManager AI based on annual pricing. MSP estimates include RMM, PSA, and governance tools combined. Internal IT includes salary, benefits, and overhead.
Pricing FAQ
How does pricing work?
- • Predictable monthly rate — Essentials, Pro, and Enterprise tiers
- • Each plan includes AI Credits, pooled across your whole team
- • Pay-as-you-go for any usage beyond included credits
- • Annual plans save 20% compared to month-to-month
- • No surprise charges — Stripe handles billing automatically
What are AI Credits?
- • An AI Credit is consumed any time the AI performs a task on your behalf — triaging a ticket, searching the knowledge base, running a diagnostic, executing an approved change
- • Each plan includes a base set of credits pooled across your entire organization
- • Additional usage beyond included credits is billed pay-as-you-go
- • You'll see real-time usage in the dashboard and get alerts as you approach your included credits
Can we self-host it?
We're actively working on self-hosted deployment options. If this is important for your organization, let us know during your demo call and we'll discuss timelines and requirements. Self-hosted is available on Enterprise plans.
Is there a contract or commitment?
- • No long-term contracts required — cancel anytime
- • Annual billing saves 20% compared to monthly
- • Both monthly and annual options available on all plans
- • Stripe handles all billing — transparent and secure
What happens if we exceed our AI Credits limit?
- • We'll notify you well before you hit the limit
- • Additional usage beyond included credits is billed pay-as-you-go at competitive rates
- • Upgrade to a higher tier for more included credits
- • Most teams find their included credits cover their needs comfortably
Ready to Get Started?
Book a 15-minute demo. We'll walk through your IT challenges, show the governed execution pipeline, and discuss the right plan for your team.
Book a DemoNo commitment • Cancel anytime